Coaching & Team Development

     With today's emphasis on helping sales and service industry professionals realize their full potential, the ability to change staff behavior through coaching activities, is an essential skill to be mastered by managers and business development officers. Our Coaching & Team Development self-administered training manual gives managers and business development officers the ability to:

• Create an environment where coaching can produce positive results,

• Develop a sales team that enjoys working with each member of the group,

• Carve out more time for themselves by employing efficient delegation techniques, and

• Enhance staff sales performance levels through proven learning methods and solid promotional techniques.

     By investing small amounts of time to provide feedback, advice, mentoring and encouragement, sales managers and business development officers can substantially enhance staff performance levels and increase their own levels of achievement. Lessons in these unique guides address topics like:

• Drilling staff members for skill

• Advising versus constructive criticism,

• Applying upward communication tools,

• Measuring performance to accelerate performance,

• Using formal and informal observation to improve success levels,

• Setting a climate for self-motivation and personal management, and

• Catching staff members doing something right to set a climate for improved performance.

     As with the other self-directed learning manuals listed at the left, this training manual consists of 30 lessons designed to teach a sales manager or business development officer how to consistently reinforce and drill-for-skill proven selling techniques that lead to consistent sales success. Each daily reading assignment and exercise is designed to give you the tools to become a successful teacher/coach, through a series of field-tested instructional methods. These learning guides can help you:

• Test the intellectual awareness of vital sales techniques in each representative or service industry professional,

• Easily design a series of reinforcement sales themes for weekly sales meetings and one-on-one coaching sessions,

• Build strong and lasting relationships with individual sales team members, and

• Turn your poor to mediocre sales performers into superstars.

      The $elling Edge^®, Inc.'s self-administered reinforcement manuals like Coaching & Team Development incorporate the proven learning techniques to help your staff drill in the vital selling and closing methods needed to produce consistent sales success. Our coaching guide helps you to use the other manuals effectively in creating a climate for staff members to change old self-defeating habits into the success you both are seeking. (See the section on our Coaching Kit tool.)