A Cost-Effective Way To Create The Number Of Impressions It Takes To Produce Sales

 

TeleSales and TeleService

Managers And Supervisors Can Easily Administer These Guides

      Our TeleSales and TeleService self-directed learning series is a unique training program that costs a fraction of similar instruction. It has been designed to help support staff or telemarketing staff members effectively "drill-for-skill" proven methods for increasing sales and customer or client service levels. This means you will sell more to your present customer/client base and reduce marketing costs. Check out these vital lessons:

   An Introduction To TeleSales And TeleService

  • How To Use These Guides Effectively

  • Avoiding Barriers To Communications

  • Overcoming Telephone Barriers

  • Developing A Sales Success Mindset

  • Handling Challenging People

   

   Effective Telephone Communications Skills

  • Question, Listen, Analyze

  • Catch a Listener’s Attention

  • Takeaway, Probe, Present And Close

  • How To Handle Objections

  • Tie Down The Sale And Follow Through

   

   The Professional Telemarketer

  • Defining A Professional

  • Programming Through Visualization

  • Organizing For Success

  • Goal-Setting Produces Remarkable Results

  • Evaluating Your Progress

   

   Outbound Telecommunications

  • Creating Effective Scripts - Part One

  • Creating Effective Scripts - Part Two

  • Respond To Objections

  • Determining Your Telemarketing Value

  • Overcoming The Barriers To Success

 

    Like our other self-administered guides, this instruction consists of 20 short daily lessons, daily reinforcement exercises and a final exam, all centered on inbound and outbound telemarketing skills. These learning guides can stand-alone as a self-contained program or act as reinforcement for other workshops on the subject. As indicated in the lesson guide above, this training also includes detailed instruction  on how to write sales producing scripts. 

     Managers and supervisors can easily administer these field-tested and proven learning guides in your office or remote locations over a four to six week period.
   

 

TeleSales and TeleService

 

$59.95 + S&H Banking Edition

$59.95 + S&H Generic Edition

 
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